MoonExpert is a payment system with a robust online banking infrastructure suitable for most online businesses. A guide to the world of e-commerce and consulting.
We provide a full range of marketing services for e-commerce .
We are currently looking for an APAC Key Account Manager to join our team, whose main task is to promote our products and support existing customers in South-East Asian region.
What is to be done:
- Providing ongoing account support to existing customers assigned by the KAM team.
- Informing new and existing customers of promotions, upgraded product lines, and offers.
- Notifying customers of unforeseen delivery delays or other complications, and facilitating suitable interventions.
- Conducting cross-sell and up-sell.
- Collaborating with the sales team to identify new sales leads and develop sales plans.
- Reporting to APAC Head of KAM managers as required.
- Conducting sales research and identifying new sales opportunities.
- Documenting processes and maintaining KAM department records.
Our expectations from the candidate:
- Bachelor's degree in marketing, business, or similar.
- Previous experience in a sales environment will be advantageous.
- Knowledge of customer relationship management (CRM) software.
- Proficiency in office software, including MS Word, Excel, PowerPoint, and Outlook Express.
- Exceptional interpersonal and negotiation skills.
- Excellent collaboration and communication skills.
- Great organizational and time-management skills.
- Experience on South-East Asian market.
- English and Chineese are not lower than Upper-Intermediate (an additional foreign language will be an advantage).
We offer:
- Hybrid format with a flexible start of the working day from 08:00 to 10:00;
- Competitive salary (the numbers above are only the fixed part without monthly and quarterly bonuses);
- Corporate English, participation in training/conferences, providing specialized literature (and not only in electronic form!);
- Ability to influence the final result and understand the business logic of products: we follow the principles of Agile;
- Bright and non-standard corporate events.
Submit your feedback! Know someone who would be the perfect fit? Tell them about our vacancy!