We are a dynamic iGaming company with 5+ years of experience and a team of 1,000+ specialists. Our portfolio includes 8 successful projects, loved by players and operating across Tier 1-3 markets.
At our core, we attract and value top talent, allowing us to streamline processes and expand into new markets with confidence.
Join us as the Head of VIP Department and become part of a team that launches new projects, drives innovation, and shapes the future of iGaming!
Who we’re looking for:
We need a VIP expert to take full ownership of our VIP department (CIS markets). If you thrive on building processes, leading teams, and working with high-value players—this role is for you!
Your Responsibilities:
⚡Oversee and manage the VIP department (CIS markets)
⚡Develop and execute financial plans
⚡Ensure smooth department operations
⚡Build, motivate, and retain a high-performing team
⚡Analyze, report, and forecast workload and performance
⚡Identify and resolve problem areas proactively
⚡Manage budgets and conduct competitor analysis
⚡Create compelling VIP offers and optimize player segmentation
⚡Make key decisions on VIP player cases
⚡ Automate and optimize business processes
What we’re looking for:
✔️ 3+ years of leadership experience (managing team leads & structured teams)
✔️ Proven track record of building teams from scratch
✔️ Deep expertise in CIS markets
✔️ Gaming industry background (betting is a plus!)
✔️ Fluency in Russian/Ukrainian, English B2+
✔️ Strong understanding of Gaming metrics & VIP player management
Tech & Soft Skills:
✔️Proficiency in telephony, CRM, messengers, email & SMS marketing
✔️Strong business acumen – market analysis, VIP processes, and player engagement strategies
✔️Exceptional communication skills – comfortable interacting with all levels, including C-level executives
Ready to take your VIP management career to the next level? Apply now and let’s make an impact together!