About Us:
HotelCompas is a global B2B hospitality service provider, specializing in accommodation and logistics solutions for airline crews, disrupted passengers, and corporate travelers. With operations in over 80 countries and a network of 7,500+ partner hotels and transport providers, we deliver 24/7 support to some of the world’s leading airlines.
We are currently expanding our regional team in Istanbul and are looking for a Booking Manager to join our growing operation.
Key Responsibilities:
- Handle hotel and transfer bookings for airline crews and passengers across multiple countries
- Negotiate and confirm reservations with hotels and transport providers
- Monitor booking requests through various platforms (email, internal systems, WhatsApp, etc.)
- Ensure accuracy in rates, booking details, and service conditions
- Communicate professionally with clients, including airlines and hotel partners Coordinate with internal departments: finance, account management, and tech support
- Handle last-minute requests and irregular operations (IRROPs) with urgency and flexibility
- Maintain up-to-date records and documentation in CRM and booking systems
Requirements:
- Minimum 1 year of experience in hospitality, travel, or booking operations
- Fluent in English; Turkish and/or additional languages are a strong advantage
- Strong negotiation and communication skills Ability to multitask and work under pressure, especially in crisis situations
- Familiarity with airline operations and/or travel technology is a plus
- Proficiency in MS Office, Excel, and online booking systems
- Willingness to work in shifts, including evenings/weekends (rotational)
We Offer:
- Competitive salary in local currency (TRY) or dollars (USD), based on experience Performance bonuses and shift compensation
- Remote-friendly and hybrid work opportunities
- Training and growth in an international team
- Work with global airline clients and hospitality partners Supportive and fast-paced working culture