Job Title: Customer Support Specialist – PharmaStaff
Location: Onsite – Tashkent
Employment Type: Full-time/Night Shift
About PharmaStaff
PharmaStaff provides non-clinical staffing solutions to pharmacies across the U.S., supporting operations such as prescription entry, insurance verification, prior authorizations, scheduling deliveries, and customer communications. Our mission is to help pharmacies focus on patient care by handling the administrative and support tasks that keep operations running smoothly.
Position Overview
As a Customer Support Specialist at PharmaStaff, you will serve as the primary point of contact for our pharmacy patients and staff. You will provide exceptional customer service, resolve inquiries efficiently, and ensure seamless coordination between pharmacies and our staffing team.
Key Responsibilities:
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Respond to inbound calls, emails, and messages from pharmacy patients, and pharmacy staff representatives.
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Working on the software platforms (e.g.,Prime rx, Pioneer rx, Liberty rx or other pharmacy systems)
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Support pharmacy with scheduling nd day-to-day workflow operations.
Qualifications:
- Strong verbal and written communication skills in English (IELTS 7.5+).
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Ability to multitask and manage high call/email volume in a professional manner.
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Strong organizational skills and attention to detail.
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Team-oriented with a proactive problem-solving mindset.
What We Offer
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Competitive salary with performance-based incentives.
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Ongoing training in pharmacy systems and support tools.
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Friendly Team and Comfortable working conditions.
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Work in an international, innovative company.
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Opportunities for career growth within PharmaStaff.