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Engineering Manager
- Negotiation skills
- Conflict resolution
- Team management
- Customer Needs Analysis
- Английский — B2 — Средне-продвинутый
We are looking for a proactive Engineering Manager with a solid technical background to join our team. This role focuses on managing development resources across projects, supporting pre-sales activities, and ensuring smooth collaboration between clients, engineers, recruiters, and the internal team. Unlike a traditional PM role, this position is not about managing timelines - it’s about staffing decisions, technical clarity, and proactive problem-solving.
Key Responsibilities:
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Join sales calls and technical interviews to represent the engineering perspective;
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Communicate directly with clients to understand their needs, challenges, and expectations;
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Evaluate project status from a technical standpoint and ensure overall client satisfaction;
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Identify opportunities for additional services, increased staffing, or technical improvements (upsell / cross-sell);
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Recommend the right engineers for ongoing and new projects and validate the technical fit;
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Provide high-level technical guidance and help clients shape their roadmap and team structure;
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Participate in technical pre-sales together with the Sales team and support solution preparation;
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Handle technical escalations and ensure issues are resolved efficiently;
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Work closely with developers, recruiters, and management to maintain clarity and alignment across projects;
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Provide internal updates on client status, team performance, risks, and resourcing needs.
Requirements:
- Proven experience in resource management, delivery support or technical leadership in IT;
- Strong technical background (developer, team/tech lead) in IT company;
- Strong communication skills to interact with both developers and clients;
- Ability to work cross-functionally with recruiters, sales, and technical team;
- Proactive and people-oriented mindset with strong organizational skills;
- Good English level (B2 or higher) for client communication.