BELDERSOY RESORT

Bell Captain

Не указана

Обязанности:

Greet guests upon arrival and departure, offering assistance with luggage and transportation needs.
Manage and supervise bell staff, including training, scheduling, and performance evaluation.
Coordinate with front desk and housekeeping to ensure seamless guest experience.
Assist guests with luggage handling, ensuring safety and efficiency.
Maintain the appearance and cleanliness of the bell desk and baggage storage areas.
Provide information about hotel amenities, local attractions, and transportation options.
Handle guest inquiries, requests, and complaints professionally and promptly.
Ensure compliance with safety and security procedures related to luggage handling.
Keep records of luggage storage and assist with billing as needed.
Assist with special guest requests and VIP services.

Требования:

Communication skills
Organisational skills
Guest focus
Discipline
Appearance: Confident, well-groomed and dressed in a business smart manner.
Personality: Warm, welcoming, smiling and pleasant.
Act with integrity.
Excellence in communication skills: verbally and listening.
Exhibit self-confidence
Make sound decisions
Wiliness to learn and develop
Take initiative

Условия:
Accommodation on the employer's premises.
Salary: competitive, discussed after interview.
Opportunities for career advancement and corporate training.
Additional benefits: discounts on services, meals.
Opportunity to work at a high-end resort with international service standards and a premium guest experience.