MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.
We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania, War Robots: Frontiers – and many more.
Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in the Netherlands, Cyprus, Armenia, UAE and Serbia.
Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres – from casuals to shooters.
What you’ll do:
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Handle player requests and inquiries in English and German
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Monitor the status and stability of live game services
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Identify, escalate, and help resolve service-related issues
What you need to succeed:
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Upper-intermediate English (written and spoken)
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Upper-intermediate German (written and spoken)
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Strong attention to detail and ability to learn quickly
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Reliability, punctuality, and a high level of responsibility
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Clear and confident communication skills, both written and verbal
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Solid gaming background in MMOGs and mobile games
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Good overall computer literacy
What we offer:
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Work remotely from all around the world
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Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
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A strong team of specialists across different areas — access unique expertise and professional knowledge
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Possibility to experiment and work on interesting tasks with ambitious goals — we have all resources to implement new ideas
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Create great games and win the hearts of players
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Push the boundaries of the game industry and lead the way forward