SAP Functional Support Consultant

At LeverX, we have had the privilege of working on 1,500+ SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.

We are looking for an SAP Functional Support Consultant to join us. Let’s see if we are a good fit for each other!

Our Ideal Candidate (Technical Focus):
We are looking for specialists with deep knowledge in one or more of the following areas:

• SAP MDG: Primarily Customer and Vendor data (Material knowledge is a plus).
• SAP GRC: Experience with Access Control, Firefighter, ARM, UAR, and SoD risks.
• SAP HR / Payroll: Ideally with experience in HR-to-Workday integrations.
• SAP PP: Production Planning expertise (knowledge of WM is a massive advantage!).
• SAP PS: Project System management.

Required skills:

• 3+ years of supporting SAP systems in a business or IT environment.
• Knowledge of SAP ECC R3.
• An analytical thinker who can explain technical things in simple terms and is willing to work across different modules.
• Strong understanding of business processes in one or more functional areas (e.g., source-to-pay).
• Experience with ticketing systems and IT support workflows (e.g., ITIL framework).
• Ability to communicate technical information clearly to non-technical users.
• Experience in creating documentation and end-user training materials.
• Ability to cover the Australian time zone (we need at least 6 hours of overlap).
• Carve-out expertise is a plus.
• English: B2+.

Responsibilities:

• Provide day-to-day support for end-users across SAP Solutions, resolving incidents and service requests in a timely manner.
• Monitor system performance, analyze business processes, and recommend smart enhancements or workarounds.
• Work closely with business users to gather requirements and support the rollout of new features and patches.
• Create user guides, document resolutions, and provide training to make our users more efficient.
• Participate in system testing (UAT) and post-implementation support to ensure everything runs smoothly.