TANGEM AG

Delivery Manager / Jira Process Owner

Не указана
  • Сербия
  • От 3 до 6 лет

Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC.

Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile applications. Company owns and promotes the technology of hardware cold-wallet for digital assets with secure and simple UX in 220 countries today. Our customers enjoy setup time within 1 minute with the ultimate security level for digital assets on their wallet. Tangem solutions offer multi-support of a growing number of thousands of tokens by a single wallet. SBI Crypto Investment Ltd., the digital asset venture investment company wholly owned by SBI Holdings Inc., has invested $15 million into Tangem in 2019 for mass adoption of blockchain technology.

We’re looking for a person who turns chaos into process, bugs into systems, and teams into well-oiled machines.

What you’ll do

  • Own delivery coordination across product streams
  • Maintain Jira as the single source of truth for tasks, bugs, priorities, statuses, blockers, and releases
  • Structure and improve bug management across product, development, QA, and support
  • Coordinate sprint operations: backlog readiness, planning, scope changes, blockers, carry-overs, and sprint summaries
  • Manage release operations: release scope, QA readiness, release tickets, approvals, release notes, and post-release follow-up
  • Track dependencies between product, engineering, QA, support, marketing, analytics, legal, and external partners
  • Make delivery status transparent and predictable for the team and stakeholders
  • Identify bottlenecks in workflows and help teams remove them
  • Build lightweight, practical processes that teams can actually follow
  • Turn Slack discussions, meeting outcomes, and loose requests into clear Jira items and action points

Your role in the team

  • You are the operational owner of delivery visibility and process discipline.
  • You work across teams: developers, QA, product, support
  • You make sure nothing gets lost, forgotten, or ignored
  • You are the person who:
    • notices when something breaks in the process
    • fixes it
    • and makes sure it doesn’t break again


What we expect

  • Strong hands-on experience with Jira (advanced level)
  • Understanding of product development lifecycle
  • Understanding of software delivery lifecycle, QA cycles, release management, and bug triage
  • Ability to structure messy environments without creating unnecessary bureaucracy
  • Strong ownership, attention to detail, and follow-through
  • Confidence to challenge unclear requirements, missing owners, outdated statuses, and broken workflows
  • Strong written communication skills in English


What makes you a great fit

  • You don’t just manage tasks — you build systems that make delivery predictable
  • You know how to make Jira useful for the team, not just formally correct
  • You are comfortable working in a fast-moving environment with many parallel streams
  • You can talk to engineers, QA, and product in their language
  • You understand when a bug is just a bug, and when it signals a broken process
  • You can push for clarity without creating friction
  • You see inefficiencies immediately and know how to fix them

What we offer:

  • Stability, development, participation in the future unicorn's growth;
  • Remote work from anywhere in the world
  • Competitive salary in EURO/USDT;
  • 20 working days of paid vacation;
  • Birthday presents;
  • Compensation for the purchase of necessary technical devices for the work;
  • Paid sick leaves.